Coconut wax is a plant-based wax used in candle making. The Light Candle Co uses coconut wax in its candle range and hand-pours its candles in the UK. Please see individual product pages for specific product and ingredient information.

Are The Light Candle Co candles vegan and cruelty-free?

Our relevant products use vegan and cruelty-free ingredients. Product-specific information is provided on individual product pages, so customers can check the details of each candle before purchasing.

Do you offer Islamic candles for Ramadan and Eid?

Yes. We offer an Islamic candle collection featuring Arabic calligraphy designs and meaningful candles for Ramadan and Eid. These pieces are suitable for thoughtful gifting or adding a meaningful touch to your home.

Do you offer personalised candle gifts in the UK?

Yes. We offer personalised candle gifts for a range of meaningful occasions. For wedding-specific options, visit our dedicated Wedding Favours collection.

What occasions are your candle gifts suitable for?

Our candle gifts are suitable for weddings, baby showers, birthdays, Mother's Day, engagements, Ramadan, Eid and other meaningful occasions. Available products and personalisation options vary by collection.

Frequently Asked Questions

Scent Throw

How strong will my candle smell?

Our candles are made with coconut wax, which gives a cleaner burn and better scent throw than standard paraffin. Scent strength is also affected by room size, ventilation, and how you care for the candle.

How do I get the most scent from my candle?

First burn: Allow the wax to melt all the way to the edge of the jar before extinguishing — typically 1.5 to 2 hours. This prevents tunnelling.
Subsequent burns: Trim the wick to around 5mm before each re-light.
Reed diffusers: Use all the reeds provided for a stronger scent in medium to large rooms, and turn the reeds daily to refresh the fragrance.

How long do reed diffusers last?

Our 100ml reed diffusers (Whispers of Oudh and Maison Muse) last up to 3 to 4 months.

Burn Time & Evenness

How long will my candle burn?

Maison Muse Collection: approximately 30 hours
Quoted Islamic / Secret 99 Names Candles: approximately 25–30 hours
Wax Melt Snap Bars: 1 piece lasts 10–15 hours
4 Daisy Wax Melts: each Daisy lasts 6–12 hours depending on scent

Always check the individual product page for exact burn times.

Why is my candle burning unevenly?

Uneven burns are almost always caused by a wick that is too long or a first burn that was cut short. Follow the first-burn and wick-trimming guidance above, and keep your candle away from draughts and fans.

Personalisation & Proofs

What can I personalise?

We offer personalisation on mini bubble candle favours, favour boxes, engraved candles and tins, and gift wrapping. Options include names, initials or monograms, quotes, event dates, colours, and custom text or images depending on the product.

How do I make sure my personalisation is correct?

Please double-check all text, spelling, dates, and colour choices before placing your order. Because every personalised item is made to order, custom and personalised items are strictly non-refundable and non-exchangeable once production has begun. If you are unsure, contact us before ordering.

Will I receive a proof before production?

A digital proof step is not part of our standard process, so it is especially important to review all details carefully at checkout. For complex or bespoke requirements, please get in touch before placing your order. See our Refund Policy and Shipping & Returns page for full details.

Event Quantities & Bulk Orders

How many favours do I need?

As a guide, order one favour per guest and add a small buffer of around 5–10% for last-minute additions to your guest list. Browse our favour collections:

Do you offer bulk pricing?

Yes. Please contact us at sales@thelightcandle.co.uk to discuss bulk pricing, minimum order quantities, and a custom timeline for your event.

How far in advance should I order?

We recommend ordering at least 4 to 6 weeks in advance for large or heavily personalised orders. If your event is more than a month away, placing your favour order at least 2 weeks before the date ensures your candles arrive at peak fragrance freshness. Store candles in an airtight container away from direct sunlight if ordering further ahead.

Production & Delivery Lead Times

How quickly are orders dispatched?

Standard orders: 1–2 working days
Most favour and custom orders: 1–3 working days
Custom Tag Party Gifts, Peony Pillar Candles, Mini Bubble Candle Favours: 5–7 working days
Serene Flower Candle (custom): 3–5 working days
Gift wrapping: 3–5 working days
Candle refills (handcrafted custom): 24–48 working days

Working days are Monday–Friday, excluding UK Bank Holidays.

How long does UK delivery take after dispatch?

Standard UK delivery typically takes 2–5 days after dispatch, depending on the shipping method selected at checkout. See our Shipping & Returns page for full details.